ToyotaCare Features & Advantages
Thinking about buying a new Toyota? When you choose a new vehicle from our lot, you gain access to ToyotaCare: a comprehensive factory-scheduled maintenance and roadside assistance program designed to keep your vehicle running smoothly on California roads.
Whether you are daily commuting along the Foothill Freeway or exploring the San Gabriel Valley in a new Toyota RAV4, Camry, Tacoma, or Highlander, understanding your vehicle's factory coverage ensures complete peace of mind. At our Toyota dealership near Glendale, our team can go over how Toyota is shifting from the legacy program to the new 2027+ ToyotaCare program.
Understanding the Legacy ToyotaCare Maintenance Program
For over 15 years, ToyotaCare has provided new car buyers with essential peace of mind by covering routine factory scheduled maintenance. If you purchased or leased a new Toyota in Pasadena that's a Model Year 2026 or older, your vehicle is covered under the legacy program guidelines regardless of when the vehicle is sold.
The legacy ToyotaCare program offers comprehensive complimentary coverage tailored for the first two years of ownership:1
- Factory Scheduled Maintenance: Covers normal factory scheduled maintenance for 2 years or 25,000 miles (whichever comes first), including up to 5 scheduled service appointments
- 24/7 Roadside Assistance: Includes 2 years of unlimited mileage 24/7 Roadside Assistance, covering battery jump-starts, tire service, emergency fuel delivery, towing, and winching
- Covered Services: Engine oil and filter changes, tire rotations, multi-point inspections, and fluid level inspections and adjustments performed by factory-trained technicians using genuine Toyota parts
What Is New for 2027 ToyotaCare?
Starting with the launch of the Model Year 2027 Toyota Land Cruiser, and applying to all subsequent MY27 and newer models, Toyota is introducing an updated ToyotaCare program structure. This refined program covers factory-scheduled maintenance for one year or 10,000 miles, whichever comes first.1
Key ToyotaCare changes include:
- Standard Maintenance Coverage: Normal factory scheduled maintenance is covered for 1 year or 10,000 miles (whichever comes first), incorporating the 5,000-mile and 10,000-mile maintenance intervals
- 24/7 Roadside Assistance: Remains robust at 2 years with unlimited mileage for standard gas and hybrid powertrain
- Extended Roadside Protection for Electrified Models: Roadside Assistance is extended to 3 years/unlimited mileage for electrified Toyota models (such as the bZ), PHEVs (including the RAV4 Prime and Prius Prime), standard Prius models, and the hydrogen fuel-cell Mirai
- Enhanced Customer Service Accommodation: To accommodate real-world driving schedules, Toyota provides a 1-month or 1,000-mile grace period for completing the final service interval
- Connected Services Expansion: MY27+ vehicles come equipped with a minimum 5-year trial period for Safety Connect, Service Connect, and Remote Connect telematics
Schedule ToyotaCare Maintenance Service at Toyota Pasadena
Whether you need standard routine maintenance on your MY26 vehicle or are preparing to service your brand-new vehicle, our factory-certified service center in Pasadena is ready to assist. Our certified technicians utilize state-of-the-art diagnostic equipment and genuine Toyota parts to keep your vehicle running at its best.
We take pride in serving our local community with exceptional customer care. From helping you choose the perfect new Toyota model to providing expert factory maintenance under ToyotaCare, our team is dedicated to supporting your automotive journey. Contact us or visit our showroom in Pasadena today to experience award-winning customer care!
1 See dealer for details.
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ToyotaCare FAQs
Does new ToyotaCare apply to 2026 models?
All Model Year 2026 and earlier Toyota vehicles sold, even those sold after the launch of the 2027 program, will retain full coverage under the legacy ToyotaCare terms.
What happens when my complimentary ToyotaCare plan expires?
When your ToyotaCare coverage ends, you can seamlessly transition to a Prepaid Maintenance (PPM) plan through Toyota Financial Services, ensuring continued budget-friendly protection for all upcoming service milestones.
Where can I redeem my ToyotaCare maintenance services?
You can redeem your complimentary ToyotaCare services at any authorized Toyota dealer in the continental United States, including Toyota Pasadena!
Can I transfer my ToyotaCare coverage if I sell my car?
Yes! ToyotaCare coverage stays with the VIN. If you sell your eligible Toyota before coverage expires, the subsequent owner can utilize any remaining complimentary maintenance services within the plan period.