Welcome to Toyota Pasadena

Efficient services

Stephanie Martinez did an excellent job explaining the repair that my vehicle needed.

Service writer and technician were great!

John V. was an amazing service agent. He really cares. I appreciate his efforts to help me resolve my car issues. Thank you John for your excellent service. I appreciate you. Pia

Miguel was very helpful and professional!

My Girlfriend bought her car here , no missed or late payments . She also purchased 2 ,5 time service packs. 10 total . We all know how emails can get missed . And that is what happed with her last service. Missed by month. Mostly because we go by the sticker. She mostly takes shorter commutes. So with it missed. They customer servie line said they would approve the last service. We went in customer service had a mix up and they couldn't find the approval. 30 min on the phone nothing. Then we talked to Eddie Arteaga the manager there and he Approved the last service Right away. Thats a Big W on in house customer service. If the person at the desk cant help always have a quick check in with the Management. We appreciate everything 🙏. (Everyone knows if your Girlfriend is happy then all is Good).

Jason is good

Very good experience. The workers were nice and helpful. They also have a very nice waiting area with an awesome coffee/espresso machine. A+ service. They took care of my Toyota Highlander Hybrid for an oil change and a recall on rear seat controls. They completed service in one day.

Chris Gattas was so incredibly helpful and reliable. He explained everything clearly and nicely. Will be going back to him in the future.

Good service.

Easy and fast. No charge because it was still covered under factory warranty.

Great job! Fast and thorough.

Miguel is the best!