Welcome to Toyota Pasadena

It's always a pleasure dealing with you guys. Got my transmission service fast at the agreed on price with no hassle. Highly recommended

I'm actually pretty annoyed at Toyota if Pasadena. The car buying was totally fine, the sales folks were friendly and prepared, I'm happy with my price and the process. So that's why my stars aren't lower. But there's a very bad feeling that comes with being treated one way when your a prospect, and then seemingly totally different as soon as the company has your money. I came in today to make an agreed upon payment. The finance person I had been working with wasn't in today, and the receptionist said the other finance person could see me in half an hour. She said if I had any errands I could do them and come back. I went across the street, came back in under 20 minutes. I let the receptionist know that I had returned, she left to (I assume) tell the finance person I was back. Then I waited another hour. I finally flagged down one of the sales folks who had helped me previously, he went and talked to finance, they called me over, and said "How can I help you?" Had no idea why I was there, that I had arrived 90 minutes earlier, or if/why I was waiting for them. After trying to blame me for not being visible (I was in very plain sight, close to the finance office), I got a half-baked apology before they readily took my payment and I was dismissed. I don't want bowing and stooping, I don't need "yes sir" or anything like that, but I definitely don't need my time wasted. So a generally positive experience was marred by a generally negative one that slightly makes me regret my purchase from this location.

Dealership was very professional. I highly recommended

We purchased the new Bz woodland at this dealership and Koko made this the best experience ever. I have purchased a total of three cars each from a different Toyota dealership (Valley Hi, Hollywood, Pasadena). So I can really say that Koko gave us the absolute best experience! He put us as ease and we had a lot of fun during the whole process. He was warm and friendly and didn't put any extra pressure on us, instead he dignified us as valued customer. We are very happy with our car and we want to give special thanks to Koko who helped us this past June.

Patron was very helpful and clear. From getting us all the info to finalizing paperwork, He made the whole process easy and fast.

Patron is an awesome salesman. Honest, helpful, and very professional.

Working with Patron Tanielian to get our new truck was an absolute pleasure from start to finish. In an industry where finding honesty and a straightforward process can be tough, Patron stood out completely. He was remarkably transparent about every single detail from pricing and features to the paperwork with zero hidden fees or pressure tactics. He took the time to answer all of our questions thoroughly and made sure we felt completely comfortable and informed every step of the way. If you are looking for a seamless, stress-free experience and someone who genuinely puts customers first, we cannot recommend Patron enough. Thank you for going above and beyond for us!

Chris was incredible. Our Tacoma will always be serviced at Pasadena Toyota because of him.