Welcome to Toyota Pasadena

Excellent service was provided, especially by Freddy who went the extra mile to address a significant problem that I had.

Very knowledgeable sales person Alexel, he knows what he’s doing and explain well. Very pleasant exhibit showroom, clean and spacious environment makes my purchase more enjoyable.

Great work.

It was a very nice experience with the sale person and finance person at Toyota Pasadena, everything’s was detailed and a great services.

Rhys, Koko and Alex were helpful, professional and accommodating! Thank you for making my car buying experience wonderful.

Very helpful and done about an hour before estimated time given

They worked hard to get my car fixed and back on the road. Very pleased with everyone.

Excellent routine service experience. They provided a ride home and back to the dealer in the same day. My vehicle was property serviced and washed with documentation for what was done. I look forward to the next service. Thanks again.

We all know buying a vehicle can be a daunting experience. The model I was looking at is impossible to get but Carlos at Toyota of Pasadena made it happen. I was constantly kept in the loop about the status of the car. On the day of delivery Carlos and the whole team at Toyota of Pasadena made the experience flawless and extremely efficient. I was in and out in about an hour. Highly recommend Carlos and the team at Toyota of Pasadena for your next Toyota

Professional and streamlined service offering a pleasant waiting area :)

I rarely do reviews but after the amazing experience I had from Chris and this Toyota location, I wanted to be fair and give my feedback. I had an outstanding experience working with Chris Ghattas from Toyota Pasadena Service! From the moment I reached out, he went above and beyond to assist me with my car. He was incredibly professional, knowledgeable, and patient throughout the process. Chris kept me updated every step of the way and made sure everything was handled with care. It’s rare to find someone so thorough and dedicated to customer satisfaction. Thank you, Chris Ghattas, for your exceptional service! You’ve earned a loyal customer, and I highly recommend reaching out to him for anyone needing assistance at Toyota Service.

Fast and good communication while getting car serviced!

Excellent

I always bring my car here for service. It is easy to book an appointment and I am happy with the service I receive.Chris Ghattos is my service representative and he is super helpful.

Took my car in for service and it was done quickly and the service techs were friendly. I will be back again.

I had a great experience at Toyota Pasadena and Chris, service agent, was friendly and helpful. Took in car for a recall issue and 5-month service.

Great service

Quick! Miguel was professional.

Armen was great!

The appointment was easy to make. I was greeted immediately and everything taken care of. Again, Freddie Caraballo is an excellent rep. He explains and answers questions honestly.

Angela Baxter is amazing- she is the only one I trust and I have felt “ taken care of” by her numerous times now. I would not come back to this location if she wasn’t there.

I arrived at Toyota of Pasadena with the intention of buying a license plate attachment screw. A young man named Axel greeted me when I went into the office area. He informed me that the parts and service Departments were already closed. He said there were a few employees in the back that were still there detailing a couple of cars and they should be able to help me out. I mentioned to Axel that there are some nice looking cars on the lot and. I asked him a few questions before I went to the back. I was planning on buying a vehicle in three or four months from that day, but one of the vehicles in the inventory was exactly the type of car I would be looking for in three months. I asked Axel if he could give me some information on it and when I came back to the front and maybe I would take a look at it real quick.. Anyway long story short After continuing to look over the vehicle and even test driving it I asked the question of what it would take for me to buy the car that day. Axel introduced me to his manager, and the three of us had a pleasant conversation . Part of the conversation centered on me buying the car and we discussed prices terms trade-ins. Well, at the end of the conversation, it was plain to me that they had the exact car I wanted to buy, and there was really no reason for me to wait three months to start looking for a car to buy.. I was able to get exactly what I was looking for in the deal And decided to buy the car that day.. It was an enjoyable experience having a conversation with the salesman Axel and his manager and I was very happy that I picked Toyota of Pasadena to go searching for a license plate Attachment screw for my 25 year old Toyota . The dealership from Start to finish was very helpful. First with getting my 25-year-old Toyota in order and then helping me to buy a car ,efficiently, without any type of sales pressure whatsoever. The deal was completely out in the open without any hidden tactics going on. I had a very pleasant day. I would recommend Toyota of Pasadena to anyone who is looking to buy their next car.. in the future when another friend or family member is looking for a car, I’m going to take them directly to Toyota of Pasadena. I suggest you do the same. Thanks for reading my story. It’s all true.

(Translated by Google) Good experience, reliability and quality in the service shown before and after the purchase of my vehicle. I recommend them to all those who want to take out their first loan by purchasing a used or new car. (Original) Buena experiencia, confiabilidad y calidad en el servicio mostrado previo y posterior a la compra de mi vehículo. Los recomiendo a todos aquellos que desean tomar su primer crédito adquiriendo carro usado o nuevo.

I found the sales staff friendly and fair. My purchase was with out pressure 🙂

Chris G from the service department was great! He made sure my girlfriend and I felt comfortable and provided us with valuable information. He ensured all of our needs were met and went above and beyond. Thank you, Chris! - Steven