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What Our Customers Say About Us

Brought my FJ for service, I left it with Molly, she was great kept me informed of everything and called me when it was ready. Great service

Javier A.

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Exceeded my expectations. Just looking for an oil change for my 2007 Toyota, they gave me an oil change, no hard up sell or attempt to sell me a new car. Steve Ruggeri was helpful and explained all options and pricing quick and simple. I used to avoid dealerships but will definitely keep coming back!

David B.

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I scheduled my vehicle for an appointment over the phone. I planned on first thing in the morning so I could be out of the office at a reasonable time. My service adviser Molly was busy with the morning rush but another service adviser was able to help me in order to keep everything moving. I noticed as I waited that each and every service adviser was both ... professional and pleasant to every guest, even the annoying ones. That's tough to do first thing in the morning. I wasn't pressured into services I didn't need. I was able to voice a concern about my vehicle and they promptly addressed it. I had a quick wait in the lobby and my vehicle was done sooner than they had told me initially. Molly went over everything with the my vehicle and let me know about upcoming maintenance. As long as I have my Toyota I expect to be coming here from now on, and I would highly recommend them in the future!

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Bobby M.

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I am so grateful for the the service rendered by Toyota of Pasadena staff... Victor Loza has excellent service and nice guy as well and Bobby Loi very accommodating and knows what's he's doing...

Ysh C.

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I purchased a truck from the Pasadena Toyota Dealer ship from a nice gentleman named Jay King. This man is a class act. He went above and beyond to get me in the truck I wanted. Even after the paperwork was all said and done he continued to be helpful. Which is huge with me having a sales background. No one likes to be dumped after the sale is made. Jay continued to ... follow up with me and take care of me.After a month of driving I noticed something wrong with my new "pre-owed certified" truck. I brought it in and after a few run arounds I was sent to Sandra the Finance manager who was polite and caring. She listened and sent me to the service manager Rose. After a minute of discussion with Rose. She politely asked me to take a seat in the waiting room. Not 15 minutes later she came over to assure me the problem will be taken care of complimentary. I know why Rose is the service manager. She was to the point and polite. She took care of me. No bull, Rose gets things done. Thank you Jay King, Bobby Loi, Sandra and Rose!I give this dealership 5 starts for continuing to take care of their customer even after my cancelation term had passed. Thank you Toyota Pasadena!

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Mikey H.

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Toyota Pasadena has been family owned and operated for over 20 years. We believe we have been successful because our goal is customer satisfaction. We pride ourselves on meeting our customers where they are. Most of all, it means that we are fully transparent and work with you to get you the best possible service or into the best possible vehicle. Our professional team knows and works with our customers in the Pasadena area. In fact, we will gladly work with you in English, Mandarin, Cantonese or Spanish. From our Pasadena location we serve all the surrounding areas including Los Angeles, Glendale, Baldwin Park, Saint Gabriel Valley, Sierra Madre, Arcadia, Flint Ridge, and more.

Your Toyota Dealer in Pasadena, CA

We offer outstanding service throughout the buying experience. We are here to provide information and test drives before you decide what you’d like, we are here to work with you once you have your heart set on a vehicle, and we continue to be here for you after you own the vehicle and come in for servicing. What’s the key to our outstanding service? Simple, first we listen and then we provide information and suggest solutions. That’s our process, it’s simple and it’s transparent.

What Our Customers Say About Us

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Your Toyota Dealer in Pasadena, CA

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Toyota Pasadena