Welcome to Toyota Pasadena

There was a mix-up/misunderstanding with a dash cam installation, but they worked hard to make the situation right. Everyone was friendly and professional from start to finish. Scheduling was easy and work was performed well. Two thumbs up. :)

Very organized and servicing my car was a so easy . Thank you to Angela for helping my out and setting up my Uber ride. I will be returning to this location next time.

I've been with Toyota since I started driving, currently on my 3rd Prius. This year I began taking my car to Toyota Pasadena and the entire team there is so wonderful & helpful, especially the service agent who helped me out Staphanie!

Miguel from Toyota of Pasadena is the best

(Translated by Google) very good (Original) 非常好

Great job

My family and I came in tired and with low expectations because of experiences with other dealers. Instead, we were greeted at the door by Patron, who assured us he’d make things as quick and easy for us as possible. After sitting down and laying out our expectations, he was extremely accommodating and told us he wanted to help us get the deal we wanted. We were expecting the usual back and forth that happens at car dealerships, but were pleasantly surprised when he came back out with the price we were willing to pay. The entire process was pretty much hassle free, and we were able to drive out happily with a new rav4 within a couple of hours. Thank you so much to Patron for keeping his word about getting us in and out as quick as he could!

Great dealership service and service from consultant, Ms. Angela Baxter who ensured we could get the recommended repairs done after the maintenance service and that we had support to get to and from the dealership when the repairs ran for an extended period of time and prevented us from getting to a prior commitment that we absolutely had no way to cancel. Very understanding staff who accommodated our needs without missing a beat.Great customer service!

Chris made it very easy to schedule the appointment around my busy timeline, and they finished the windshield replacement in just a few hours. I will definitely go here again.

Great staff!

10/10 service. What other Toyota dealerships can’t do (or say they can’t do), Toyota Pasadena can. I called inquiring about an issue with my trunk and Toyota Pasadena said they would take a look on my service appointment and they were able to fix it the very same day. Toyota of North Hollywood wouldn’t even book an appointment for me based on a brief description of my issue. Angela Baxter is a star and is an asset to the Toyota Pasadena service team. Her friendliness and knowledge allowed for a smooth, seamless service appointment. Do yourself a favor and skip the other dealerships and book with Toyota Pasadena. Their competency and efficiency makes it worth the drive from the valley. This goes for buying a car too. I will never go to Toyota North Hollywood or Keyes in Van Nuys again. Toyota Pasadena is seriously leaps and bounds above the others.

Friendly service. The team is knowledgeable and fixed my Sienna quickly.