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How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Toyota Pasadena is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

210 Testimonials
4.9 out of 5 stars
5 star
199
4 star
11
3 star
0
2 star
0
1 star
0
Blanca is very accommodating and readily answered our questions and concerns even after hours. Paul is very helpful and keep us at ease. They work fast in the paperworks. Highly recommended dealership.
Sheila Sayson
2020-11-17
I've worked with Chad, Sam, Richard, and many, many others over the years. They're all great! I definitely did not make selling easy for them, but they made buying easy for me. We bought the vehicle we wanted for a price that was beyond fair. Toyota Pasadena is a definite recommend!
ningle
2020-11-16
Mitch in service is great. He took great care of the wife's Rav4 today. The dealership did a fantastic job. Good price great work. Thank you for the quality service.
Tom R
2020-12-05
Sandra was helpful and even during this COVID time, she responded through calls and emails and helped us get the best deal on our new car. Made the process actually easier to buy a new car. Thank you.
L Mendoza-Ruiz
2020-04-28
Came in looking for a very specific lease term in mind and they were able to meet all of my expectations! I was out of there with my new lease within an hour on a weekday. Friendly and straight to the point, thanks again Sam and Adam!
Bri Bobek
2020-08-01
Best dealer hands down! Easiest experience I’ve ever had shopping for a new car! I definitely recommend everyone to come here for their new car purchases!!! Richard is the man he helped me get the car that I wanted for the lowest price possible. He was very patient and reasonable as well as very informative to get me familiar with my new car. He is a great salesman who offers convenience for the buyer as he had my car detailed before delivery as well as the gas tank filled up!! For future Toyota... More
Active Irving
2020-02-17
Wonderful experience purchasing a new car from Richard Kilbas. Very knowledgeable and great personality. Everyone at the dealership were very helpful and kind. Great job!!
VickiC.
2020-10-02
The car buying experience me can be brutal. Peter and Alex at Pasadena made the process so easy and comfortable. we had a very fair negotiation process which I appreciate it.
Janine
2019-12-09
Peter Shin was the best sales person we have experienced out of the several dealerships we have gone to. We will not be car shopping with anyone besides Peter from now on
Riley Martin
2019-11-18
This Guy Was Nice and his name was Evan I Think?
Emmanuel Gutierrez
2020-04-14
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