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How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Toyota Pasadena is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

160 Testimonials
5 out of 5 stars
5 star
152
4 star
8
3 star
0
2 star
0
1 star
0
Sandra was helpful and even during this COVID time, she responded through calls and emails and helped us get the best deal on our new car. Made the process actually easier to buy a new car. Thank you.
L Mendoza-Ruiz
2020-04-28
Came in looking for a very specific lease term in mind and they were able to meet all of my expectations! I was out of there with my new lease within an hour on a weekday. Friendly and straight to the point, thanks again Sam and Adam!
Bri Bobek
2020-08-01
Best dealer hands down! Easiest experience I’ve ever had shopping for a new car! I definitely recommend everyone to come here for their new car purchases!!! Richard is the man he helped me get the car that I wanted for the lowest price possible. He was very patient and reasonable as well as very informative to get me familiar with my new car. He is a great salesman who offers convenience for the buyer as he had my car detailed before delivery as well as the gas tank filled up!! For future Toyota... More
Active Irving
2020-02-17
The car buying experience me can be brutal. Peter and Alex at Pasadena made the process so easy and comfortable. we had a very fair negotiation process which I appreciate it.
Janine
2019-12-09
Peter Shin was the best sales person we have experienced out of the several dealerships we have gone to. We will not be car shopping with anyone besides Peter from now on
Riley Martin
2019-11-18
This Guy Was Nice and his name was Evan I Think?
Emmanuel Gutierrez
2020-04-14
Great experience dealing with Adam M during price negotiation. The finance transaction was great, thanks to Sandra, who was very professional and courteous. The dealership was clean and neat.
Jay John
2020-06-24
I had a very pleasant experience at Pasadena Toyota! A salesman was waiting right out front, and showed me where I could park. He introduced himself and asked me what I needed assistance with. After finding, and test driving the car of my choice, we went to his desk and figured out which financing option would work best for me. There was a little bit of a wait before the financial adviser was ready to see me, but other than that, everything went very smoothly, and reasonably fast. I left t... More
Heather Simmons
2019-12-30
I had a very good experience with Paul and Richard and Finance . Richard was very helpful and knowledgeable. Made the entire process very easy and definitely will be back to this dealership in the future for my car shopping. The Finace manager also was very helpful and fast and offered me a good APR.
Burt Zokaei
2019-12-07
I had the best experience ever with George. He helped me a lot throughout the entire process. He was very patient and knowledgeable about the product. He is definitely the best sale person I have ever met. Extremely excited about my new Tacoma. Paul was also extremely helpful and flexible.
Andrés
2020-02-01